1. Introduction

Welcome to Bhagwati Home Appliances. These Terms and Conditions ("Terms") govern your access to and use of our website, mobile application, and services (collectively, the "Services"), including any content, functionality, and services offered on or through our website or mobile application.

Please read these Terms carefully before using our Services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

2. Definitions

Throughout these Terms, the following definitions apply:

• "Company," "we," "us," or "our" refers to Bhagwati Home Appliances, its subsidiaries, and affiliates.
• "Services" refers to our website, mobile application, and all services provided by Bhagwati Home Appliances.
• "User," "you," or "your" refers to any individual or entity that accesses or uses our Services.
• "Content" refers to all text, images, videos, audio, and other materials that appear on or are available through our Services.
• "User Content" refers to any content that users submit, post, or display on or through our Services.
• "Lucky Draw" refers to any promotional event, contest, or giveaway conducted by Bhagwati Home Appliances.

3. Account Registration

3.1 Account Creation

To access certain features of our Services, you may be required to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to update this information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

3.3 Account Termination

We reserve the right to suspend or terminate your account and access to our Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

4. Purchases and Payments

4.1 Product Information

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions, pricing, or other content on our Services is accurate, complete, reliable, current, or error-free.

4.2 Pricing and Payment

All prices are in Indian Rupees (INR) unless otherwise specified. Prices are subject to change without notice. We accept various payment methods as indicated on our Services. By providing a payment method, you represent that you are authorized to use the payment method and authorize us to charge your payment method for the total amount of your purchase, including taxes and any other fees.

4.3 Order Acceptance and Cancellation

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline your order for any reason. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

4.4 Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated delivery time. However, we are not responsible for delays beyond our control. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

5. Lucky Draws and Promotions

5.1 Eligibility

Lucky Draws and promotions are open to eligible participants as specified in the rules of each Lucky Draw or promotion. We reserve the right to verify eligibility and to adjudicate on any dispute at any time.

5.2 Rules and Regulations

Each Lucky Draw or promotion will have its own specific rules, which will be made available to participants. By participating in a Lucky Draw or promotion, you agree to comply with these specific rules as well as these Terms.

5.3 Winner Selection and Notification

Winners will be selected and notified as outlined in the specific rules of each Lucky Draw or promotion. If a potential winner cannot be contacted, does not respond within the required time, or is ineligible, an alternate winner may be selected.

5.4 Prizes

Prizes are non-transferable and cannot be redeemed for cash (unless specified otherwise). We reserve the right to substitute a prize of equal or greater value if the advertised prize becomes unavailable.

6. Intellectual Property

6.1 Our Intellectual Property

Our Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Bhagwati Home Appliances, its licensors, or other providers of such material and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal, non-commercial purposes. This license does not include any resale or commercial use of our Services or their contents; any collection and use of any product listings, descriptions, or prices; any derivative use of our Services or their contents; or any use of data mining, robots, or similar data gathering and extraction tools.

6.3 Trademarks

The Bhagwati Home Appliances name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Bhagwati Home Appliances or its affiliates or licensors. You may not use such marks without our prior written permission.

7. User Content

7.1 Responsibility for User Content

You are solely responsible for any User Content you submit, post, or display on or through our Services. By submitting, posting, or displaying User Content, you represent and warrant that you own or have the necessary rights to post such content and that your User Content does not violate the rights of any third party.

7.2 License to User Content

By submitting, posting, or displaying User Content on or through our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.

7.3 Content Monitoring

We have the right, but not the obligation, to monitor, edit, or remove any User Content. We take no responsibility and assume no liability for any User Content posted by you or any third party.

8. Prohibited Activities

You agree not to engage in any of the following prohibited activities when using our Services:

• Violating any applicable law, rule, or regulation
• Infringing upon the intellectual property rights of others
• Submitting false or misleading information
• Impersonating any person or entity
• Interfering with or disrupting the operation of our Services
• Engaging in any activity that could disable, overburden, or impair our Services
• Attempting to gain unauthorized access to our Services or user accounts
• Using our Services for any commercial purpose without our prior written consent
• Engaging in any fraudulent activity or deceptive practice
• Harassing, threatening, or intimidating other users

9. Disclaimer of Warranties

YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BHAGWATI HOME APPLIANCES, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE OUR SERVICES
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OUR SERVICES
• ANY CONTENT OBTAINED FROM OUR SERVICES
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING OUR SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

11. Indemnification

You agree to defend, indemnify, and hold harmless Bhagwati Home Appliances, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our Services.

12. Termination

We may terminate or suspend your access to all or part of our Services, without notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law

These Terms and your use of our Services shall be governed by and construed in accordance with the laws of India, without giving effect to any principles of conflicts of law.

14. Dispute Resolution

Any dispute arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The arbitration shall take place in Mumbai, Maharashtra, India, and shall be conducted in English.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

15. Changes to Terms

We may revise these Terms from time to time at our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of our Services thereafter.

Your continued use of our Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

16. Contact Us

If you have any questions about these Terms, please contact us at: